Cancellation & Refund Policy

Changing or cancelling

You can reschedule or cancel using the links in your confirmation email, or by calling us on +91 99717 86239.

If we need to cancel

We will offer you the earliest suitable alternative, and a full refund instead if you would prefer that.

Programme fees — internship, mentorship and training

Applying to any programme is free. A fee is payable only once you decide to take up a place, and you are never required to pay in order to be considered.

If you withdraw more than seven days before your cohort begins, the fee is refunded in full.

If you withdraw within seven days of the start date, or during the first week of the programme, half the fee is refunded. The remainder covers the place we held and could no longer offer to someone else.

After the first week we are not able to refund the fee, because the supervision time has been allocated and the cohort is running.

If we cancel a cohort, move it, or cannot run it for any reason, you receive a full refund — regardless of when that happens and whether the programme has already started.

To request a refund, write to poojaverma@insightio.co.in from the address you applied with, and tell us the programme and the date you paid. We will confirm within two working days. Approved refunds are returned to the card or account you paid from, usually within five to seven working days once we have raised them; the exact timing is set by your bank, not by us.

If something has gone wrong that this policy does not cover — illness, a family emergency, a visa refused — write to us anyway. We would rather hear the circumstances and decide fairly than hold you to a clause written before we knew about them.